Faq – Answers to frequently asked questions

What languages ​​are spoken about your staff?
Italian and English and French

What time is check-in and check-out?
Check-in is from 1 pm to 7 pm
Check-out must be done before 11.00 am.
For times other than those indicated, please contact our staff directly by phone or by writing to info@setteangelirooms.com

Can I arrive at different times than the Check-in time?
You use the “express check-in”.
The entrance door is equipped with a special keyboard that allows access with code that will be issued on request.

Can you pay with a credit card?
Yes, our bed and breakfast accepts payment with all major credit cards.
Visa, Master card, American express and diners. We accept payments also with paypal.

What are the terms of cancellation?
Cancellation terms vary according to periods and special offers. We invite you to check them carefully when booking.
> read our cancellation policies

Are the prices shown per person or per room?
Prices shown are per room per night.

Is breakfast served in your Bed And Breakfast?
Our Bed and Breakfast does not serve breakfast.
All customers are given a coupon to have breakfast at the nearby bar.

Breakfast consists of cappuccino, (or alternatively: coffee also decaffeinated, tea, latte macchiato or other) mineral water, orange juice and brioche of various flavors. A Vegan and Celiac breakfast is available.

Do you have parking for the car?
No. The Bed And Breakfast does not have a parking space. For customers who have this need there is an agreement with the National Garage, a few meters away that has a cost of Euro 27.00 per day

Are pets allowed?
We are sorry but in the structure it is not allowed the access to animals.

Is the price inclusive of the tourist tax?
No. The tourist tax is considered an extra.
From 1 January 2018 the tourist tax is € 3.00 per person per night.

Do you have WiFi?
Yes. Free WiFi service is available in every room and room of the B & B.

Is there a deposit for suitcases?
Yes, adjacent to the reception there is a suitcase deposit.

Is smoking allowed?
No. The property is completely non-smoking.
Only for Patio room customers is available a small outdoor courtyard where smoking is allowed. (> see the Patio room)

Is the structure accessible for disabled people?
We are on the first and second floor without elevator and both the structure and the bathrooms in the rooms do not allow easy access to disabled people, we are unfortunately sorry.

Florence, Italy
Via Nazionale , 31 BLACK
Phone: +39 3939490810
Fax: +39 0552398778

Email: info@setteangelirooms.com
Website: www.setteangelirooms.com